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              有效溝通

              作者:admin
              發布時間 2016年-04月-11日
              來源: 新啟航教育
              點擊:
              一、講出來 二、不批評、不責備、不抱怨、不攻擊、不說教 三、互相尊重 四、絕不口出惡言等。
              一、講出來
                  尤其是坦白的講出來你內心的感受、感情、痛苦、想法和期望,但絕對不是批評、責備、抱怨、攻擊。
              二、不批評、不責備、不抱怨、不攻擊、不說教
                  批評、責備、抱怨、攻擊這些都是溝通的劊子手,只會使事情惡化。
              三、互相尊重
                  只有給予對方尊重才有溝通,若對方不尊重你時,你也要適當的請求對方的尊重,否則很難溝通。
              四、絕不口出惡言
                  惡言傷人,就是所謂的"禍從口出"。
              五、不說不該說的話
                  如果說了不該說的話,往往要花費極大的代價來彌補,正是所謂的"一言既出、駟馬難追"、"病從口入,禍從口出",甚至于還可能造成無可彌補的終生遺憾!所以溝通不能夠信口雌黃、口無遮攔;但是完全不說話,有時候也會變得更惡劣。
              六、情緒中不要溝通,尤其是不能夠做決定
                  情緒中的溝通常常無好話,既理不清,也講不明;尤其在情緒中,很容易沖動而失去理性,如:吵的不可開交的夫妻、反目成仇的父母子女、對峙已久的上司下屬,尤其是不能夠在情緒中做出情緒性、沖動性的"決定",這很容易讓事情不可挽回,令人后悔!
              七、理性的溝通,不理性不要溝通
                  不理性只有爭執的份,不會有結果,更不可能有好結果,所以,這種溝通無濟于事。
              八、覺知
                  不只是溝通才需要覺知,一切都需要。如果自己說錯了話、做錯了事,如不想造成無可彌補的傷害時,最好的辦法是什么?"我錯了",這就是一種覺知。
              九、承認我錯了
                  承認我錯了是溝通的消毒劑,可解凍、改善與轉化溝通的問題。就一句:我錯了!勾銷了多少人的新仇舊恨,化解掉多少年打不開的死結,讓人豁然開朗,放下武器,重新面對自己,開始重新思考人生,甚至于我是誰?在這浩瀚的宇宙洪流里,人最在意的就是"我",如果有人不尊重我、打壓我、欺負我或侮辱我時,即使是親如父子,都可能反目成仇,偏唳一點的,離家出走還算什么,死給你看的例子都屢見不鮮!
              十、說對不起!
                  說對不起,不代表我真的做了什么天大的錯誤或傷天害理的事,而是一種軟化劑,使事情終有"轉圈"的余地,甚至于還可以創造"天堂";其實有時候你也真的是大錯特錯,死不認錯就是一件大錯特錯的事。
              十一、讓奇跡發生
                  如今自己愿意互相認錯,就是在替自己與家人創造了天堂與奇跡;化不可能為可能。
              十二、愛
                  一切都是愛,"愛是最偉大的治療師"。
              十三、等待轉機
                   如果沒有轉機,就要等待;急只會治絲益棼;當然,不要以為空等待,成果就會天下掉下來,還是要你自己去努力,但是努力并不一定會有結果,或舍本逐末;但若不努力時,你將什么都沒有。
              十四、耐心
                  等待唯一不可少的是耐心,有志者事竟成。
              十五、智慧
                  智慧使人不執著,而且福至心靈。
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